How to Videoconference
What is Videoconferencing?
The essence of videoconferencing
is communication. Videoconferencing hardware and software are tools
for communication and nothing more. If used skillfully, they can aid
both the sender and receiver of a message in understanding that message
In its simplest form, videoconferencing is the live connection of two
or more people using some combination of video, audio and data for the
purpose of communication, with video being the only prerequisite to
fulfill the definition. The latter is an important distinction.
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Viewing excel and a videoconference session.
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Viewing someone else in another room with video conference equipment.
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Our society has always been
for innovative, revolutionary technology. On the other hand, companies
have been extolling the virtues of such technology for years, and yet
the plain old telephone continues to be the primary means of modern
communication for businesses and individuals a like. This tells us something.
It tells us videoconferencing needs to be just like a phone. If not,
it won't be used. A phone is reliable. In fact, if a phone is full of
static, has poor reception or doesn't respond as fast as we'd like the
experience is not compelling. If it's not compelling the carrier is
contacted, charges are dropped and the connection is fixed. When you
pick up a phone a dial tone is heard instantly, numbers dialed are accepted
and the call gets placed to all parts of the world without much effort
from the user. A phone is easy. The keypad is intuitive, the handset
is fairly obvious and the act of telephoning can be used at quite an
early age.
Because visual communication
is part of the human existence, there is no doubt videoconferencing
will become mainstream, both professionally and personally.
However, the fundamental
issues of usability and functionality still remain. Until bandwidth
issues are resolved, software-based visual communications over the Internet
will remain sub-par, and use over corporate LANs and WANs will create
greater demands and risks for the overall infrastructure, possibly jeopardizing
mission critical applications like databases, email and legacy data
access. Likewise, until availability and pricing for dedicated communications
like ISDN achieve greater acceptance (and this is happening Internationally),
hardware-based solutions will grow, but at slow rates.
Equipment Components
Codec
So what allows videoconferencing
over regular telephone lines? The answer is a piece of equipment called
a codec (short for coder-decoder). The codec takes the analog video
signal and codes (digitizes and compresses) it. The codec also has to
decode (decompress and un-digitize) the received transmission, and you
can probably guess that this kind of processing can take its toll on
the video and sound quality. The most obvious consequence of a slow
codec or low-bandwidth connection is a "jerky" picture and an audio
time delay.
Video Equipment
Desktop systems display video
in a small window on the computer monitor. Room systems have one or
two large video monitors and usually display the local audience as well
as the remote audience. The camera can be anything from a tiny desktop
camera that sits on top of a computer monitor (desktop system) to a
high-quality model with remote control pan and zoom features (room system).
High-end systems often come with a document camera and a second video
connection.
Audio
Most high-quality systems
come with a microphone designed to work best with a small group of people.
In many cases, an additional microphone can be connected as well, making
your setup more versatile for larger groups. The best systems use sophisticated
processing to cancel out background noise and echo.
Control
Controls allow users to place
calls, adjust volume, and sometimes even pan and zoom the camera. Desktop
systems display controls and tools on the computer monitor window. Room
systems come with remote control or console devices.